All services are online

Last updated on Jul 19 at 12:56am BST

Toggle API
30 days ago
Today
Toggle API (legacy)
30 days ago
Today
Toggle Dashboard
30 days ago
Today
Toggle Shops
30 days ago
Today
Toggle POS Mode
30 days ago
Today
Toggle POS Middleware API
30 days ago
Today

Previous incidents

Jul 16, 2025

Toggle API outage

Downtime

Resolved Jul 16 at 01:55am BST

Toggle is now fully back online and operating normally.

We experienced an infrastructure issue related to our AWS Redis caching layer. This was caused by a failover event within our Redis cluster that resulted in misrouting of some API requests. As a result, certain parts of the platform were intermittently unavailable.

We've implemented a fix by provisioning a new Redis cluster and updating our configuration accordingly. All services are now stable.

We're continuing to monitor the platfor...

2 previous updates