Toggle API outage
Resolved
Jul 16 at 01:55am BST
Toggle is now fully back online and operating normally.
We experienced an infrastructure issue related to our AWS Redis caching layer. This was caused by a failover event within our Redis cluster that resulted in misrouting of some API requests. As a result, certain parts of the platform were intermittently unavailable.
We've implemented a fix by provisioning a new Redis cluster and updating our configuration accordingly. All services are now stable.
We're continuing to monitor the platform closely and will be conducting a full post-incident review to prevent similar issues in the future.
Thank you for your patience.
Affected services
Updated
Jul 15 at 11:44pm BST
Our engineers have identified the likely root cause and are working on a resolution.
Affected services
Created
Jul 15 at 10:39pm BST
We are currently investigating an outage on the Toggle API.
This is affecting all connectivity to the Toggle platform.
Affected services