Previous incidents
April 2025
Apr 30, 2025
1 incident
Some digital gift emails are not sending
Degraded
Resolved Apr 30 at 05:49pm BST
This has now been resolved and emails are sending as expected.
1 previous update
Apr 04, 2025
1 incident
Partial POS connection outage
Degraded
Resolved Apr 08 at 10:10am BST
After further checks, our initial work on moving the Middleware API resolved all other integrations, other than Zonal and Comtrex, at that time.
These integrations were down between 17:30 03/04/25 and 23:45 03/04/25
5 previous updates
Apr 03, 2025
1 incident
POS "Middleware" API outage
Downtime
Resolved Apr 03 at 11:51pm BST
We have resolved the outage on Toggle "Middleware" affecting POS connectivity by moving the service to our AWS server centre.
Connectivity should now be restored, while we continue to monitor.
3 previous updates
March 2025
No incidents reported
February 2025
No incidents reported